Buffering movies, frozen video calls and a phone that shows one bar in the back bedroom. Before you call your internet company or buy new equipment, try these three fixes. They solve a surprising number of Wi-Fi problems.
1. Restart it the right way
Unplug both the modem (the box your internet line plugs into) and the router (the box that makes the Wi-Fi) for 30 seconds. Plug the modem in first and wait until its lights settle, usually a minute or two. Then plug in the router. If your internet company gave you one combined box, just unplug that one box for 30 seconds.
2. Move the router
Wi-Fi signals don’t like cabinets, floors, metal or brick. A router hidden in a TV cabinet or on the floor behind the couch loses a lot of its range. Get it up high, out in the open and as close to the middle of the house as you can.
3. Fix the dead spots
If some rooms are always slow no matter what, one router may simply not reach the whole house. That’s common in larger homes and homes with brick interior walls. A mesh Wi-Fi system uses two or three small units placed around the house so every room gets a strong signal.
Still slow?
Run a speed test next to the router and again in the slow room. If it’s slow right next to the router, the problem may be your internet plan or your provider. If it’s only slow far away, it’s a coverage problem we can fix.
Wi-Fi troubleshooting is $80 for the first hour, and router or mesh setup is $129 (labor). Read more about Wi-Fi in brick homes, or call or text 806-370-0230.
Need a hand with this?
Dead zones gone. We assess your setup and install the right router, mesh system or access points for your home.


