Patient Tech Help for Seniors in Lubbock
In-home help with phones, tablets, TVs and streaming, at your pace. And an easy way for families to arrange help for Mom and Dad.
Technology should feel easy, not frustrating
New phones, smart TVs with five remotes, streaming apps, passwords, pop-ups that look scary. It’s a lot, and it changes all the time. Nathan comes to your home, sits down with you and your own devices, and works through it together.
He doesn’t just fix it and leave. He shows you how it works, writes down the steps if that helps, and makes sure you feel comfortable before he goes.
- Patient, one-on-one help in your own home
- Plain English, no tech jargon
- A local, trusted face: Lubbock owned and operated
- Free consultation and upfront prices
Help with the things you use every day
Phones & tablets
Setting up a new iPhone, Android or iPad and moving photos and contacts. Bigger, easier-to-read text. Video calls with the grandkids, texting, photos and email.
TV & streaming
One simple way to turn on the TV and find your shows. Roku, Fire TV and Apple TV setup, local channels, captions and easy-to-read menus.
Staying safe online
How to spot scam calls, texts and pop-ups. Stronger passwords, safer settings, and turning on spam call protection.
Wi-Fi that just works
A Wi-Fi network that reaches every room, with the password written down where you can find it.
Doorbells & cameras
See who’s at the door from your phone, and let family check in too. Set up with simple alerts.
Computers & printers
Email, photos, video calls and a printer that actually prints. Set up and explained step by step.
Arranging help for a parent?
Many of our clients are adult children who live across town or across the country. Tell us what Mom or Dad needs, and Nathan will set up a time, work with them patiently at home, and let you know how it went.
- You can book and pay for the visit
- Nathan coordinates with you and your parent
- Great for a new phone, TV or tablet they got as a gift
- Visits at home or at senior living communities
Simple, upfront pricing
Consultations and estimates are always free, and you’ll know the price before any work starts.
- Tech help or coaching (first hour)from $80
- Each additional 30 minutesfrom $40
- New phone or tablet setupfrom $149
What our clients say
“Nathan has helped me with my TV and streaming issues for many years. He is very patient with his clients. He makes things simple and easy to understand. I would highly recommend LBK Home Tech Solutions.”
“Nathan has done numerous tech jobs for us over the last several years. He is professional & personable! He takes the time to educate those of us that are not technology savvy! I highly recommend Nathan for all your home tech needs and wants!”
“Very patient with careful explanations, very knowledgeable about Computers, ring, doorbells, indoor cameras, TV set ups”
“Nathan was so kind and helpful! He helped get my old TV started with a fire stick add on and even showed me how to work the new remote and use the TV to the best of its ability!”
“Very tech savvy fixed my list of issues and showed me a number of things about my phone. He is very personable and speaks my elderly Language so that I can understand”
“Nathan went above and beyond for our family member and came up with creative solutions that optimized the space and set up. He’s also incredibly kind, compassionate, and trustworthy! Five Stars, 10 out of 10!!!”
Common questions
Do you work with seniors who are new to technology?
Yes, and it's one of our favorite things to do. Nathan is patient, explains things in plain English, and goes at your pace. No rushing and no judgment.
I live out of town. Can I arrange help for my mom or dad?
Yes. Many of our clients are adult children arranging help for a parent. Call or text us with what they need, and Nathan will coordinate the visit with you and let you know how it went.
Can you help at an assisted living or retirement community?
Yes. We set up TVs, streaming, phones and tablets in apartments at senior living communities around Lubbock. Just let us know the community so we can plan for check-in.
Will you write down the steps?
Yes, if it helps. Many clients like a simple cheat sheet for things like turning on the TV, switching to a streaming app or answering a video call.
How much does it cost?
Coaching and troubleshooting visits are $80 for the first hour, then $40 for each additional 30 minutes. Setup jobs, like a new phone or a streaming device, have set prices on our Pricing page. Consultations and estimates are always free.
Can you help if they've been targeted by a scam?
We can help secure their phone and computer, check for remote-access apps, update passwords and turn on protections. If money or bank accounts are involved, contact the bank right away too.
Help for you, or for Mom and Dad, is a call away.
Free consultations & estimates · Mon–Fri 9–6 · Sat 10–5